My Experience Requesting a Quote from Max Super Speciality Hospital

Earlier this year, I contacted Max Super Speciality Hospital in New Delhi to request a basic estimate for a post-operative hospital stay. I was considering hip replacement surgery and wanted to know the approximate cost of staying on for extra days to recover — excluding the cost of the surgery itself.

I live alone, and if I were to undergo major surgery abroad, I would be managing my own recovery without family support. So I thought it might be safer and more practical to remain in hospital for longer than the standard discharge period, if possible. That was the reason behind my enquiry: I wanted to know if Max could accommodate a longer stay after surgery and what the daily cost would be for the room, meals, and standard nursing care.

I had a vague memory of  their website mentioning that hip replacement procedures started from around $6,000 (don’t quote me on that!). I also had a quote from a reputable hospital in Vietnam that included seven days of post-operative care within the total surgery cost as a standard package. I was trying to compare options. My thinking was that, although India was farther to travel, the daily cost for hospital stays might be lower — and that could make the total recovery plan more affordable overall.

Over nearly two weeks, I exchanged multiple emails with the international patient services team at Supermax. Although I made it clear that I was not yet submitting medical records or asking for a full surgical quote, they repeatedly requested scans and reports before giving any cost details. I explained several times that I only wanted a general idea of daily post-op costs to help me assess whether to pursue treatment there at all.

Eventually, after repeated follow-up, I received a quote of $2,500 per day for a general ward stay including meals and nursing — just for the post-op recovery period. This was surprising.

Why I Think This Matters

  • That quote is far above typical rates in India, even for high-end hospitals. Most estimates put daily post-op care (excluding surgery) at roughly $100–$500 per day depending on ward level and support needed.
  • The delay and repeated demands for medical files made the process difficult. For patients planning surgery abroad — especially solo travellers like me — clear, upfront communication matters. It’s one of the things people weigh when choosing a hospital.

Why I’m Sharing This

I’m writing this as part of my personal health journey, to help others facing similar decisions: chronic pain, managing your own care, and evaluating surgery options across countries.

This post reflects my actual experience in June 2025 and includes direct communication with Max’s international patient services team. Prices and policies may change, and this isn’t a review of their surgical outcomes — just a report on how the enquiry process went when I asked a very specific and practical question about recovery costs.

If Max Healthcare wishes to clarify or add any info, I’d be happy to include an update.

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