http://www.chorayphnompenhhospital.com.kh/

https://www.facebook.com/112528965589093

I had my MRI in Vietnam in a great medical clinic and when I told the doctor there I wished I could have the operation in Phnom Pehn, and he (incorrectly) told me that it would be cheaper in Cho Ray Hospital Phnom Pehn that in Vietnam. On the basis of that I spent a day visiting there when I returned to the city.

It was quite some way out. The night before I met a Vietnamese friend by chance who told me she had been and the doctors were ‘no good’. The google maps review page says that the environment is nice but that the nurses are unprofessional (such as bringing their children to work).

I walked in and it was spacious and looked OK. A security guard led me to the elevator where there was a foreigner section (I think) or possibly VIP on the third floor. When I walked up to the desk there was a collective groan as nurses moved away from me (a response I’m getting used to) and they argued as to who had to deal with me. The room was empty bar one other foreigner.

The nurses seemed to be using reception as their common area, eating and talking and obviously on break. One woman was assigned to me and she spoke good English. She suggested I have a consultation but I said I just want a general price. She asked for my xray, which she copied onto her phone (asking permission first).

There was no printed information. I waited while they sent my  xray to a consultant who then sent the information down and she explained it to me by writing it onto a piece of blank paper.

The package for a single side is 5500 usd. A uniformed nurse stated bi-lateral is not possible (and this was translated to me). The implant was ceramic. I asked if there was a choice of implant or dual mobility and no one knew what that was, even when I wrote it down.

Then it was explained that 5500 was only surgery, there is a another 2500 aftercare cost, so eight thousand US dollars in total.

There is only one doctor who can do it, Dr. Phan Sophal, who is a Khmer national trained in Vietnam. For further information I have to see him at a price of 25usd.

The website mentions ‘home help’ and I also asked about this but she didn’t really know what it was and seemed to be guessing when she said it might be just changing bandages.

As I was getting ready to go a uniformed nurse came over and spoke to me in Khmer, which was translated to me by the woman who had been dealing with me. She said not to bother either calling the hospital nor emailing as both contacts will be ignored and no further information can be given without paying the doctor.